TREATMENT OF PERSONAL DATA
Respect for personal data
What is personal data?
“Personal data” refers to any information about you as a physical person that you voluntarily provide to us or that we collect as part of your browsing and that can identify you directly or indirectly.
This information notice is intended to provide information on the personal data processed by WTCMP.com, how it is used and the rights of individuals whose personal data are collected.
WTCMP.com can be contacted to answer any questions regarding the protection of personal data by post or e-mail:
Address: 2 rue Henri Barbusse, 13001 Marseille, France.
What personal data is collected by WTCMP.com?
When we are contacted on our site, by mail, email, telephone or directly in the institution, we collect the following personal data about people interested in our services:
- Their identity and contact details
- The information needed to meet their expectations.
Why are these personal data processed?
We process users’ personal data for the following reasons:
- Reply to requests by mail, postal mail or live
- Follow-up the commercial relationship
- Conduct satisfaction surveys to improve our services
- Send offers, commercial messages and newsletters to the users who chose it at the time of registration.
What legal basis does WTCMP.com have to process this personal data?
We process this personal data on the basis of:
- The processing is necessary for the performance of a contract to which the data subject is party or for the performance of pre-contractual measures taken at the request of the latter
- Processing is necessary for the legitimate interests of the WTCMP.com site
- The prior consent of individuals to send offers, commercial messages and newsletters electronically
On what media and for how long are these personal data stored?
The personal data are kept in paper and computer for the period necessary for the reasons for which they were collected or during the legal periods of custody namely for 3 years from the last contact with the person. The CNIL recommends: “that the contact details of a prospect who does not respond to any solicitation for 3 years be removed.”
The personal data will be kept and accessible by the operational services only the time necessary to fulfill the objective pursued during their collection.
With whom are these personal data shared?
We restrict access to personal data to World Trade Center Marseille Provence staff.
We educate and train our staff on data protection issues and we undertake to take appropriate disciplinary action in the event of non-compliance with internal procedures in this area.Nous sensibilisons et formons notre personnel aux enjeux de la protection des données et nous nous engageons à prendre les mesures disciplinaires adéquates en cas de non-respect des procédures internes en la matière.
We host personal data with data hosting companies that comply with the legislation in force and also share this data with the subcontractors who act on our behalf.
However, if the subcontractors have access to personal data, they will comply with the legislation in force regarding the protection of personal data and this information notice.
These personal data are not disclosed to third parties without the prior consent of the person concerned, except in exceptional cases, when the law or the governmental authorities, such as the National Commission Informatique et Libertés (CNIL) or the competent authorities in matters of justice, demand it.
What are the rights of people whose data is collected by the World Trade Center Marseille Provence and how can they be exercised?
The European Data Protection Regulation (RGPD) and the amended Data Protection Act give people certain rights to their data.
For any processing of personal data concerning him, any person may exercise the following rights:
- Right of access: everyone has the right to obtain a copy of the personal data that World Trade Center Marseille Provence holds and processes about it
- Right of rectification: everyone has the right to rectify the personal data that World Trade Center Marseille Provence holds about him if they are incorrect
- Right to lodge a complaint with the CNIL: everyone has the right to lodge a complaint with the CNIL if he has concerns about how the World Trade Center Marseille Provence processes his personal data.
COOKIES management policy
What is a cookie?
Your Internet browser has a function called “cookies”. The cookie is the equivalent of a small text file stored on your device. It allows to keep during the period of validity of the cookie concerned, status information when a browser accesses the different pages of a website or when this browser later returns to this website.
What use do we make of cookies?
When you visit our site we can, according to your choices expressed by the setting of your browser, install or not cookies on the hard disk of your computer. We can read the cookies that we have installed during the validity period of each cookie (maximum 13 months: at the end of this period, the consent will be collected again) or until you delete the cookie.
Functional and technical cookies: to facilitate your navigation and to allow a correct display of our Internet pages (session cookies)
Statistical cookies: to analyze the performance of our site from anonymous information about your browsing (for example: page views, number of visits ….). We use the “Google Analytics” analysis tool. These cookies allow us to improve our website and our products through the analysis of statistical and anonymous data
Advertising and marketing cookies: to offer you more relevant advertising campaigns thanks to a better targeting on our site and on the sites of our partners.
Important: The cookies we use do not allow us to identify you personally.
Can I object to the registration of cookies?
You can oppose the registration of these “cookies” by clicking on the following link or on a case by case basis by adjusting the parameters of your browser.
However, we inform you that if you choose to refuse all types of cookies, some features of the site may not be accessible.
You may also opt out of cookies placed in connection with the use of Google Analytics by installing the add-on provided by Google at the following address: https://tools.google.com/dlpage/gaoptout?hl=en
For more information about cookies, you can also visit the CNIL website.
TREATMENT OF PERSONAL DATA NEWSLETTERS
Your e-mail address is only used to send you newsletters from World Trade Center Marseille Provence. You can use the unsubscribe link in the newsletter at any time to unsubscribe.
Purpose of data processing
The purpose of the processing is to manage the sending of the newsletter of the World Trade Center Marseille Provence.
It allows World Trade Center Marseille Provence:
- subscription management;
- the development of statistics related to the service.
Article 6 of the General Data Protection Regulation – GDPR
This data processing falls within the exercise of the public authority entrusted to the CNIL in application of the General Data Protection Regulation and the amended Data Protection Act.
The data processing only concerns people who wish to register on WTCMP.com to receive the newsletter of World Trade Center Marseille Provence.
Data retention period
World Trade Center Marseille Provence keeps the e-mail address as long as the person concerned does not unsubscribe (via the unsubscribe link included in the newsletters).
Your rights to data about you
You can access and obtain copies of data concerning you, oppose the processing of these data, have them rectified or have them erased. You also have a right to limit the processing of your data.
Exercise your rights
The Data Protection Officer (DPO) of World Trade Center Marseille Provence is your contact for any request to exercise your rights on this treatment.
Contact the DPO electronically: firstname.lastname@example.org
Contact the DPO by mail: World Trade Center Marseille Provence, 2 rue Henri Barbusse, 13001 Marseille, France.
Complaint (complaint) with the CNIL
If you feel, after contacting us, that your rights to your data are not respected, you can submit a complaint to the CNIL.
Categories of data processed
- email address (e-mail)
- subscription date
- statistics related to the newsletter service.
The data comes from the registration, by the person wishing to receive the newsletter, his e-mail in the registration field footer of the World Trade Center Marseille Provence website (www.wtcmp.com).
Mandatory nature of data collection
The collection of the e-mail address is mandatory for sending the newsletter.
Automated decision making.
The treatment does not provide for automated decision making.
Recipients of the data
Catégories de destinataires
The recipients of the data are:
- the communication department (webmaster) of World Trade Center Marseille Provence
- the IT department (database manager) of the World Trade Center Marseille Provence.
Data transfers outside the EU